Privacy Policy

eeji Casino ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all users of the eeji Casino platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the Platform.

This Privacy Policy applies to all registered players, visitors, and any other individuals who interact with the eeji Casino Platform, including through our website at eeji.app and any associated mobile applications or services.

By registering an account on the eeji Casino Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

For the purposes of applicable data protection legislation, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, eeji Casino acts as the Personal Information Controller in respect of the personal data it collects and processes in connection with the Platform.

As Personal Information Controller, eeji Casino determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable law.

eeji Casino collects the following categories of personal data from players and users of the Platform:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required by law or regulation (for example, in connection with responsible gaming assessments).

eeji Casino collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and similar tracking technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from payment processors such as GCash and PayMaya;
• Publicly available sources: Information from public databases used for identity verification and anti-money laundering compliance purposes.

eeji Casino uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your player account, including verifying your identity and age;
• Service delivery: To provide you with access to games, process deposits and withdrawals, and deliver the full range of eeji Casino services;
• Legal compliance: To comply with our obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act, and applicable PAGCOR regulations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities;
• Responsible gaming: To monitor player behavior for signs of problem gambling and to apply responsible gaming tools where appropriate;
• Customer support: To respond to your inquiries, complaints, and support requests;
• Marketing communications: To send you promotional offers and updates, where you have consented to receive such communications;
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the Platform.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.

Under the Philippine Data Privacy Act of 2012, eeji Casino processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account registration, payment processing, and service delivery;
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and PAGCOR compliance requirements;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, security, and Platform improvement, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

eeji Casino does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party services that assist us in verifying your identity and age in compliance with regulatory requirements;
• Fraud prevention and AML partners: Services that help us detect and prevent fraudulent activity and money laundering;
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: The National Privacy Commission (NPC), Anti-Money Laundering Council (AMLC), PAGCOR, and other competent Philippine authorities, where required by law or court order;
• Professional advisors: Lawyers, auditors, and accountants, where necessary for the conduct of our business.

eeji Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.

eeji Casino implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of our Platform infrastructure;
• Two-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, eeji Casino will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act.

eeji Casino uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional cookies: Remember your preferences and settings to provide a more personalized experience;
• Analytics cookies: Help us understand how players use the Platform so we can improve its performance and content;
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of the Platform.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by eeji Casino:

To exercise any of these rights, please contact our Data Privacy Officer at support@eeji.app. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

eeji Casino employs age verification procedures at the point of registration and during KYC verification to prevent underage access to the Platform. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the eeji Casino Platform, please contact us immediately at support@eeji.app so that we can investigate and take appropriate action.

In some cases, your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our technology service providers or KYC partners operate servers in other jurisdictions. Where such transfers occur, eeji Casino ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses requiring the recipient to protect your data to the same standard as required under Philippine law;
• Transfers only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission;
• Your explicit consent, where required by law.

eeji Casino reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. Any material changes will be communicated to registered players via the email address associated with their account and/or by a prominent notice on the Platform.

The updated Privacy Policy will take effect immediately upon posting unless a later effective date is specified. We encourage you to review this Privacy Policy periodically to stay informed about how eeji Casino protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way eeji Casino handles your personal data, please contact our Data Privacy Officer:

If you are not satisfied with our response to your complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.