Terms & Conditions

By accessing, registering on, or using the eeji Casino website and its associated services (collectively, the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms & Conditions apply to all users of the eeji Casino Platform, including registered players, visitors, and any other persons who access or use the Platform in any capacity. If you are accessing the Platform on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these terms.

eeji Casino reserves the right to modify, update, or replace these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Platform following the posting of any changes constitutes your acceptance of those changes.

To be eligible to use the eeji Casino Platform, you must satisfy all of the following conditions:

• You are at least 21 years of age;
• You are a resident of or physically located in a jurisdiction where online gambling is permitted;
• You are not a resident of any jurisdiction where online gambling is prohibited by applicable law;
• You are acting on your own behalf and not on behalf of any third party;
• You are not a current or former employee, director, officer, or agent of eeji Casino or any of its affiliates, subsidiaries, or related companies, nor are you an immediate family member of any such person;
• You have not previously been excluded from the eeji Casino Platform or any other gambling platform operated by the Company or its affiliates.

eeji Casino reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in the suspension or permanent closure of your account and the forfeiture of any pending withdrawals.

To access the full range of services offered by eeji Casino, you must register a player account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.

One Account Per Player: Each player is permitted to hold only one (1) registered account on the eeji Casino Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the immediate suspension of all associated accounts and the forfeiture of any balances therein.

Account Security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify eeji Casino immediately upon becoming aware of any unauthorized use of your account or any other breach of security. eeji Casino will not be liable for any loss or damage arising from your failure to comply with this obligation.

Account Verification (KYC): eeji Casino operates a Know Your Customer (KYC) verification process in compliance with applicable anti-money laundering (AML) regulations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method before withdrawals are processed. Accepted documents include, but are not limited to, Philippine National ID, passport, driver's license, and utility bills issued within the last three (3) months.

• Accounts that fail KYC verification may be suspended pending further review;
• Providing false or misleading information during KYC is grounds for immediate account termination;
• eeji Casino reserves the right to withhold withdrawals pending satisfactory completion of KYC verification.

Deposits: eeji Casino accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as may be made available from time to time. The minimum deposit amount is ₱100. All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.

Withdrawals: Withdrawal requests are processed subject to the following conditions:

• Your account must have completed KYC verification;
• The minimum withdrawal amount is ₱200;
• Withdrawals will be processed to the same payment method used for the original deposit where technically possible;
• GCash and PayMaya withdrawals are typically processed within 5–15 minutes during business hours;
• Bank transfers to BPI, BDO, and Metrobank may take 1–3 business days;
• eeji Casino reserves the right to conduct additional security checks before processing any withdrawal, which may extend processing times.

Anti-Money Laundering: eeji Casino is committed to preventing money laundering and the financing of terrorism. We reserve the right to report suspicious transactions to the appropriate Philippine authorities, including the Anti-Money Laundering Council (AMLC), without prior notice to the account holder.

eeji Casino offers various bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and conditions applicable to each promotion, which will be clearly stated at the time the bonus is offered. In the event of any conflict between these general Terms & Conditions and the specific terms of a promotion, the specific promotion terms shall prevail.

General Bonus Rules:

• Bonuses are available to registered players who have completed account verification, unless otherwise stated;
• Each bonus offer may only be claimed once per player, per household, per IP address, and per device, unless otherwise stated;
• Bonuses must be used within the validity period specified in the promotion terms;
• eeji Casino reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice;
• Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, collusion, or any other fraudulent means — will result in the forfeiture of the bonus and any winnings derived therefrom, and may result in account termination;
• Wagering requirements, where applicable, must be met before bonus-derived winnings can be withdrawn.

All games available on the eeji Casino Platform are governed by the individual game rules displayed within each game interface. By participating in any game, you agree to be bound by those rules. In the event of any technical malfunction, eeji Casino reserves the right to void any affected game rounds and refund the relevant stakes.

Game Integrity: eeji Casino uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules of the respective game.

Disconnection Policy: In the event of a disconnection during gameplay, eeji Casino's system will attempt to complete the game round according to the game's rules. eeji Casino is not responsible for losses incurred as a result of disconnections caused by your internet service provider or device.

Errors and Malfunctions: In the event of a software or hardware malfunction that affects the outcome of a game, eeji Casino reserves the right to void the affected game round. Any winnings resulting from a malfunction are not valid and will not be paid out.

The following conduct is strictly prohibited on the eeji Casino Platform. Engaging in any prohibited conduct may result in immediate account suspension or termination, forfeiture of account balances, and referral to the appropriate law enforcement authorities:

• Registering more than one account on the Platform;
• Providing false, inaccurate, or misleading information during registration or KYC verification;
• Using the Platform if you are under 21 years of age;
• Using the Platform from a jurisdiction where online gambling is prohibited;
• Colluding with other players to gain an unfair advantage;
• Using any software, bot, script, or automated tool to interact with the Platform;
• Attempting to exploit software bugs, glitches, or vulnerabilities;
• Engaging in any form of fraud, including chargeback fraud or payment fraud;
• Laundering money or using the Platform for any illegal financial activity;
• Harassing, threatening, or abusing eeji Casino staff or other players;
• Reproducing, copying, or distributing any content from the Platform without prior written consent from eeji Casino.

eeji Casino is committed to promoting responsible gaming and maintaining a safe environment for all players. We recognize that gambling can become problematic for some individuals, and we take our duty of care seriously.

Self-Exclusion & Limits: Players may request deposit limits, loss limits, session time limits, or self-exclusion at any time by contacting our support team. Self-exclusion requests will be processed within 24 hours and will remain in effect for the period requested by the player.

Underage Gambling Prevention: eeji Casino strictly enforces the 21+ age requirement in accordance with Philippine law. We employ age verification procedures at registration and reserve the right to request additional proof of age at any time. Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned to the payment source.

For more information on our responsible gaming tools and resources, please visit our Responsible Gaming page.

All content on the eeji Casino Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the exclusive property of eeji Casino or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Reproduce, distribute, or publicly display any content from the Platform;
• Modify or create derivative works based on Platform content;
• Use any data mining, robots, or similar data gathering tools on the Platform;
• Frame or mirror any portion of the Platform without eeji Casino's prior written consent.

Any unauthorized use of Platform content will result in the immediate termination of your license and may expose you to civil and criminal liability under Philippine law.

To the fullest extent permitted by applicable law, eeji Casino, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform.

eeji Casino's total aggregate liability to you for any claim arising out of or relating to these Terms & Conditions or your use of the Platform shall not exceed the total amount deposited by you into your eeji Casino account in the thirty (30) days immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. eeji Casino makes no warranties, express or implied, regarding the Platform's availability, reliability, accuracy, or fitness for a particular purpose.

eeji Casino collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

We are committed to protecting your personal information and maintaining its confidentiality. Your data will not be sold to third parties. It may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law.

For full details on how eeji Casino handles your personal data, please review our Privacy Policy.

eeji Casino reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraudulent, illegal, or abusive activity;
• Receipt of a chargeback or payment dispute from your payment provider;
• Regulatory or legal requirements;
• Your own request for self-exclusion or account closure.

Upon account termination for cause, eeji Casino reserves the right to forfeit any bonus balances and withhold withdrawals pending investigation. Any real-money balance remaining after the resolution of any outstanding issues will be returned to you via your registered payment method, subject to applicable fees and regulatory requirements.

You may request voluntary account closure at any time by contacting our support team. Voluntary closure requests will be processed within 5 business days, provided there are no outstanding disputes or pending withdrawals.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

eeji Casino operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that their use of the Platform complies with the laws of their own jurisdiction.

eeji Casino reserves the right to amend, modify, or update these Terms & Conditions at any time. Any material changes will be communicated to registered players via the email address associated with their account and/or by a prominent notice on the Platform. The updated Terms & Conditions will take effect immediately upon posting unless a later effective date is specified.

It is your responsibility to review these Terms & Conditions periodically. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must cease using the Platform and may request account closure.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the eeji Casino Platform, please contact our support team. We aim to respond to all inquiries within 24 hours.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact our dedicated support team directly.